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Transparency

"I selected Greenwood & Hall not only because they are experienced in the areas where we needed the most assistance, lead generation and lead qualification, but because of their willingness for transparency on all aspects related to these areas. My experience with some other companies was there was always something they were not willing to share. Trust and protection of our brand is of the utmost importance and I am confident this is the case with Greenwood & Hall. Furthermore, they were able to make adjustments to fit our internal processes and were willing to honor the boundaries of my budget."

Darcy B. Tannehill, Ed.D.
Vice President, Online and Off-Campus Programs
Robert Morris University

Increase Retention

One of the most important challenges facing higher education institutions today is helping greater numbers of students successfully complete their education.

You need to have processes in place to identify at-risk students, keep them connected and engaged, help them see their end goal and to ensure they have access to resources and information they need when they need it.

Greenwood & Hall offers retention solutions to help you increase retention through improved student communications, engagement, career goal setting and student service.

Retention Solutions

Retention Essentials
A quick and easy to administer assessment tool measuring key behavioral attributes and motivators of your incoming students for use by retention teams to council at-risk students to persist.

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Career Advising and Placement
Augments existing career services by providing proactive career advising services that coach and motivate students to persist and graduate.

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Retention Counseling
Your students’ single point of contact throughout their programs, with dedicated counselors developing ongoing relationships to ensure students are administratively ready each term to start class.

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24/7 Student Concierge
One-stop 24/7 answers to student questions including financial aid, payment, password reset, portal, application, registration, advising, campus services, computer issues and career assistance.

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The Education Alliance

Greenwood & Hall is a Proud Member of The Education Alliance

The Alliance, a nationally recognized full service higher education consulting firm, endorses Greenwood & Hall. Download Endorsement.

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Chronicle of Higher Education

Campuses Turn to Remote Call Centers to Handle Flood of Calls. G&H featured in the September 3, 2012 edition of the Chronicle of Higher Education.

Medaille College has selected G&H to provide a comprehensive co-sourced online enrollment management solution.

UMass Lowell has selected G&H to establish and manage a dedicated West Coast focused recruitment operation.

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  • Saint Leo University

    Saint Leo - Total Solution

    Greenwood & Hall's end-to-end enrollment management solution helps grow Saint Leo's online program to one of the largest non-profit programs.

  • Troy Logo

    Meeting the student service needs of Troy's students.

    Providing Troy students a single contact for help desk, bursar, admissions, and financial aid questions.

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    Supporting the Red Cross

    G & H manages all inbound calls for 1-800-Help-Now as well as supporting major events, including Shelter from the Storm and Hope for Haiti Now.

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    Managing large scale events when a crisis occurs

    Greenwood & Hall helped plan, coordinate and execute one of the most successful telethons ever - with planning time of less than 1 week!

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