We understand contact management.
We started in 1997 as a call center addressing the needs of direct response advertisers. We’ve grown into a customer relationship management firm with locations in Santa Ana, CA and Bryan, TX that serves the contact management needs of education institutions, major non-profit agencies and consumer brands.
We have the expertise, technology, systems and training processes in place to cost effectively and professionally handle hundreds of thousands of inbound and outbound calls per month, scalable to handle millions of calls for special projects. We feature state-of-the-art contact center technology supporting 24/7 multilingual inbound and outbound calls, web chat, click-to-chat, text messaging and instant messaging.